Last updated: July 13, 2026
Welcome to AmericaSourcer. This Shipping Policy explains how our shipping, consolidation, DDP delivery, and fulfillment services work for customers who purchase products in China and ship them to Latin America.
By using our website or requesting our procurement and shipping services, you agree to the terms set forth in this Shipping Policy.
1. Overview of Shipping Services
AmericaSourcer offers shipping coordination and fulfillment support for customers who purchase products in China and need to have them delivered to Latin America.
Our shipping-related services may include:
- Receipt of goods at our warehouse in China.
- Assistance with product inspections.
- Verification of quantities and packages.
- Repackaging and reinforcing packages.
- Consolidation of packages from various suppliers.
- Shipping quotes and route selection.
- Coordination of DDP shipments when available.
- Assistance with tracking shipments.
- Coordination of final delivery through third-party carriers or local delivery companies.
Our role is to help customers organize, prepare, and ship goods from China to eligible destination countries in Latin America.
2. Shipping Destinations
AmericaSourcer specializes in providing shipping and fulfillment services for buyers in Latin America.
Available countries may include, but are not limited to:
- Mexico.
- Colombia.
- Chile.
- Peru.
- Brazil.
- Argentina.
- Ecuador.
- Panama.
- Dominican Republic.
- Other destinations in Latin America, depending on the type of product and the availability of transportation routes.
Service availability may vary depending on the destination country, product category, weight, volume, customs requirements, and local delivery conditions.
Customers should contact us before placing an order to confirm whether their destination country is currently available.
3. Shipping Process
Our standard shipping process typically includes the following steps:
- The customer provides the product links, supplier information, quantity, destination country, and service requirements.
- AmericaSourcer reviews the request and provides a quote.
- The customer confirms the quote and the scope of the service.
- The products are purchased or received at our warehouse in China.
- Products may be inspected, verified, repackaged, labeled, or consolidated in accordance with the agreed-upon service.
- Shipping costs are determined based on the actual or estimated weight, volume, destination, and shipping route.
- The products are delivered to the logistics provider or carrier.
- Follow-up information is provided when available.
- Products are delivered in accordance with the agreed-upon shipping and fulfillment terms.
The exact process may vary depending on the type of product, the supplier, the shipping route, and the customer's requirements.
4. DDP Shipments
AmericaSourcer can offer DDP shipping solutions when available.
DDP generally means that certain costs related to customs clearance, duties, taxes, and delivery may be included in the quoted shipping solution, depending on the route and the destination country.
However, DDP service is not guaranteed for all products or for all countries.
The availability of the DDP service may depend on:
- The product category.
- The value of the product.
- Weight and volume.
- The destination country.
- Customs classification.
- Local import regulations.
- Carrier restrictions.
- Route availability.
- Documentation Requirements.
If DDP shipping is not available for a specific product or destination, we can suggest alternative shipping options when possible.
5. Shipping Times
Estimated shipping times are provided for reference only.
Actual delivery times may vary due to:
- The time it takes for the supplier to ship the products to our warehouse in China.
- Receiving and processing time at the warehouse.
- Inspection or repackaging requirements.
- The time required to consolidate the packages.
- The shipping method.
- Customs clearance.
- Delays in flights, ships, or carriers.
- The regulations of the destination country.
- Local delivery capacity.
- Holidays.
- Remote delivery areas.
- Weather conditions or events of force majeure.
AmericaSourcer does not guarantee exact delivery dates, unless a specific guarantee has been clearly confirmed in writing.
6. Shipping Costs
Shipping costs can be calculated based on one or more of the following factors:
- Country of destination.
- Actual weight.
- Volumetric weight.
- Package dimensions.
- Product category.
- Shipping method.
- Customs requirements.
- Availability of the DDP service.
- Packaging or repackaging requirements.
- Consolidation needs.
- Local delivery requirements.
The final shipping cost may differ from the initial estimate if the actual weight, volume, packaging, destination, or product details change.
Customers are responsible for paying the shipping charges confirmed before the products are shipped, unless otherwise agreed in writing.
7. Product Inspection Before Shipment
If an inspection service is requested, AmericaSourcer can inspect the products before they are shipped.
A standard inspection may include:
- Quantity Verification.
- Basic review of the appearance.
- Inspection of the outer packaging.
- Inspection for visible damage.
- Verify the SKU, color, model, or label whenever possible.
- Confirmation through photographs or videos, as appropriate.
The standard inspection does not include laboratory testing, technical testing, inspection of internal components, verification of certifications, verification of brand authenticity, or comprehensive functional testing, unless otherwise agreed upon in writing.
Customers must clearly inform us before shipment if they require a special inspection.
8. Repackaging and Consolidation
AmericaSourcer can help customers repackage products and consolidate shipments from multiple suppliers.
Repackaging and consolidation can help:
- Reduce the number of separate shipments.
- Improve the organization of the packages.
- Eliminate unnecessary packaging.
- Reinforce packages for international shipping.
- Combine packages from multiple providers into a single shipment.
- Make warehouse management and transportation more efficient.
However, repackaging does not eliminate all shipping risks. International shipping can still involve compression, damage from handling, customs inspections, moisture, delays, or carrier-related issues.
Customers should request special packaging when the products are fragile, high-value, moisture-sensitive, large, or easily damaged.
9. Customs and Import Requirements
Customers are responsible for ensuring that their products can be legally imported into the destination country.
This includes the responsibility to comply with:
- The legality of the product.
- Import restrictions.
- Customs documentation.
- The tax identification number or customs number, when required.
- The standards applicable to the product.
- Labeling requirements.
- Resale requirements.
- Any necessary licenses, permits, or certifications.
AmericaSourcer can help coordinate shipping and customs-related communications when applicable, but we do not provide legal, tax, customs, or regulatory advice.
If customs authorities request additional documents, duties, taxes, inspections, storage fees, penalties, or other payments, the customer may be responsible for those costs, unless the agreed-upon shipping solution clearly states that they are included.
10. Restricted and Prohibited Items
Customers must not ask AmericaSourcer to ship illegal, restricted, counterfeit, hazardous, or prohibited products.
Restricted or prohibited items may include:
- Counterfeit products or products that infringe on trademarks.
- Weapons, ammunition, or weapon components.
- Explosives or flammable materials.
- Hazardous chemicals.
- Controlled substances.
- Hazardous batteries or restricted electronic products.
- Products prohibited by China's export regulations.
- Products prohibited by the destination country's import regulations.
- Products that require special permits or certifications.
- Products that infringe intellectual property rights.
- Any item restricted by carriers, customs authorities, or local laws.
AmericaSourcer reserves the right to reject, hold, return, cancel, or refuse to process any shipment that may violate laws, carrier rules, customs regulations, platform rules, or company policies.
11. Responsibility for Customer Information
Customers must provide accurate and complete shipping information.
This information may include:
- Recipient's full name.
- Phone number.
- WhatsApp number, if necessary.
- Email address.
- Country of destination.
- Full shipping address.
- ZIP code.
- Tax identification number or customs information, when necessary.
- Product Information.
- Quantity.
- Special handling instructions.
AmericaSourcer will not be liable for delays, failed deliveries, additional charges, customs issues, returns, or losses caused by incorrect, incomplete, outdated, or misleading information provided by the customer.
12. Follow-up Information
Follow-up information may be provided when it becomes available.
Tracking updates depend on the logistics provider, the carrier, the shipping route, customs status, and the local delivery company.
Some routes may not provide complete tracking updates at every stage. Updates may also be delayed during customs clearance, international transit, route changes, or local delivery processing.
AmericaSourcer will make reasonable efforts to help customers check the status of their shipment when tracking information is available.
13. Delivery Issues
Delivery issues may arise due to circumstances beyond AmericaSourcer's direct control.
These problems may include:
- Incorrect delivery address.
- Recipient not present.
- Unable to contact the recipient by phone.
- Customs delays.
- Delays by the local carrier.
- Restrictions on deliveries to remote areas.
- Weather-related disruptions.
- Holidays.
- Local strikes or service disruptions.
- Route changes by the carrier.
- Customs inspections.
- Product classification issues.
If a delivery issue arises, we can help you contact the relevant logistics provider whenever possible. However, the final resolution may depend on the carrier, the customs authority, or the local delivery company.
14. Lost, Damaged, or Delayed Shipments
International shipping involves the participation of third-party carriers, customs authorities, freight forwarders, and local delivery companies.
AmericaSourcer will not be automatically liable for any losses, damages, delays, customs seizures, or failed deliveries caused by third parties or by circumstances beyond our direct control.
If a shipment is lost, damaged, or delayed, the customer should contact us as soon as possible and provide the relevant evidence, such as photographs, videos, tracking information, package details, and order information.
We can help you check the status of your shipment or contact the logistics provider. Eligibility for compensation, a refund, or indemnification will depend on the shipping method, the carrier’s policy, insurance coverage, the evidence provided, and the terms of the agreed-upon service.
Customers are advised to purchase shipping insurance or additional protection for high-value or fragile items when these options are available.
15. Rejected, Returned, or Undeliverable Shipments
If a shipment is rejected, returned, abandoned, seized, or deemed undeliverable due to incorrect customer information, restricted products, customs issues, unpaid fees, inability to contact the recipient, or local delivery issues, the customer may be liable for the corresponding costs.
These costs may include:
- Return shipping costs.
- Storage fees.
- Customs charges.
- Service Fees.
- Local shipping costs.
- Forwarding Fees.
- Disposal costs.
- Additional service charges.
Refunds are not guaranteed for returned or undeliverable shipments and will depend on the specific circumstances, the carrier's policy, the supplier's policy, and the status of the service.
16. Storage prior to shipment
If the products arrive at our warehouse in China and the customer does not complete payment, confirm shipment, provide instructions, or respond within a reasonable time, storage fees may apply.
If products remain unclaimed for an extended period, AmericaSourcer reserves the right to return, transfer, dispose of, or otherwise handle them in accordance with warehouse policy and applicable law.
Storage policies, the free storage period, and applicable fees may be confirmed separately based on the shipment and the terms of service.
17. Changes to Shipping Routes or Services
Shipping routes, available countries, delivery methods, DDP options, prices, and estimated delivery times are subject to change at any time due to logistical conditions, carrier policies, customs regulations, or commercial adjustments.
AmericaSourcer may update, modify, suspend, or discontinue any shipping route or service without prior notice.
If a route becomes unavailable after a quote has been issued, we will suggest alternative options whenever possible.
18. Force Majeure
AmericaSourcer will not be liable for any delays, damages, losses, or service interruptions caused by events beyond our reasonable control.
These events may include:
- Natural disasters.
- Extreme weather conditions.
- Wars or political instability.
- Port congestion.
- Flight or ferry cancellations.
- Actions Taken by Customs Authorities.
- Government restrictions.
- Public health emergencies.
- Transportation Service Disruptions.
- Labor strikes.
- Power outages.
- System failures.
- Internet outages.
- Other events of force majeure.
In these cases, we will make reasonable efforts to notify you of available updates.
19. Contact Us
If you have questions about shipping options, destination availability, DDP routes, package management, or the status of a delivery, please contact us:
AmericaSourcer
Email: [email protected]
WhatsApp: +86 15017576733
Service Approach: Sourcing in China, inspection, repackaging, consolidation, DDP shipments, and fulfillment support for buyers in Latin America.